How we protect our customers

We highly recommend that all customers activate two-factor authentication (2FA) on their accounts.
This added layer of security helps protect your account and funds from unauthorized access.

We have invested substantial resources in building robust security measures to safeguard your data's privacy and integrity.
Our commitment to security is reinforced by:

  • A dedicated internal security team
  • 24/7 monitoring by a state-of-the-art security operations center
  • Adherence to stringent regulatory standards and industry-leading certifications

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We kindly ask to the following guidelines:

  • Make a good faith effort to avoid privacy violations, user experience degradation, disruption of production systems, or data destruction.
  • Limit interactions to accounts you own or have explicit permission from the account holder to access.
  • Refrain from exfiltrating data, establishing command line access, gaining persistence, or pivoting to other systems.
  • Use the designated communication channels (as outlined on this page) to report vulnerabilities to us.
  • Keep all information regarding any discovered or suspected security issues confidential until Just2Trade grants express consent for disclosure.
  • Adhere to Just2Trade's disclosure guidelines.

If you believe you’ve found a security issue, please contact us at 24_support@j2t.com.

As long as your activities align with the policy outlined below, we pledge to:

  • Recognize your actions as authorized conduct.
  • Refrain from pursuing legal action against you.
  • Advocate on your behalf by confirming that your actions were compliant with this policy if a third party initiates legal proceedings against you.

Have a security question?

Contact Just2Trade at 24_support@j2t.com and we’ll be happy to address any concerns you may have.